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Information & Communications Technology

we give you the choice to extend the life of your network through available services that help you control costs and improve efficiency. Our Network Monitoring service enables the delivery, monitoring and management of critical network bandwidth and application infrastructure, including equipment asset management for large enterprises and service providers.

Network Operations Centers
You can always count on us. As a MikroExpert Network Monitoring customer, you gain the reliable and scalable architecture of the MikroExpert Network Operations Centers (NOCs) staffed 24×7 by our local technical support engineering team. From our NOC in Camodia and our supporting NOCs in Asia, your network devices (e.g., routers, switches, channel service units/digital service units, and circuits) are continuously monitored with best-in-class problem management monitoring tools. Additionally, network event correlation is completely automated—helping to deliver fast restoration times.

Performance Monitoring
We give you peace of mind. MikroExpert Network Monitoring provides continuous monitoring of network resource performance and utilization trends, including: network performance metrics (e.g., bandwidth utilization, throughput, latency, and availability), analysis, and recommendations for performance enhancement.

Incident Response
Upon detection of an issue, MikroExpert provides responsive recognition and resolution of network resource failures providing both proactive and reactive support. Incident response services include: isolation and diagnosis of problems, problem tracking and status, recurring problem analysis, recovery protocols, and repair coordination.

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