Advanced Technical Services (ATS) provides clients with objective expert technical advice, independent of OEM influence. Our service ensures that your business requirements are thoroughly understood and addressed, while maximizing the return on investment in your existing network and data center infrastructure. MikroExpert ATS seeks to help you find the best solution to your IT problems, and not merely sell more hardware. Clients of MikroExpert’s ATS are guaranteed to receive advice and options that traditional OEM services do not provide.
Quarterly Business Review. Up to 4 times a year, MikroExpert will present a review of key metrics and events from the previous quarter to decision makers.
Technology and Product Knowledge Transfer. If requested, MikroExpert will provide knowledge transfer on new networking technologies, trends, and products. MikroExpert will work with the networking staff to determine the value of these technologies and products to the client’s business and network goals.
Advanced Design Services. Upon request, MikroExpert will assist with design services including feature and technology review, high-level network and data center design, customer design/project process review, and discussion of best practices surrounding these areas.